At Tongs N' Things, we want to get your purchases to you as soon as possible. That’s why we strive to ship your items within one business day of your order, and shipping for most of our products typically takes only five business days from the original order date. Please note that, to cover the processing and handling, there is a small processing fee. We always try to notify you through mail or email if there is a reason for any delay during this process.
Though we hope you are very happy with your items, we do offer a 30-day return policy, just in case. If, for any reason, you need to return your purchase, we do require it to be in the original packaging and unused.
When making a return, please include the receipt or proof of purchase. Additionally, we ask that you notify us of your return within 30 days of the original order date. Please notify us via email at firstname.lastname@example.org.